Remote support
We provide real-time support and customer service anywhere in the world.
You choose the type of assistance you require, by service or by hour.
How does it work
Contact and agenda
Evaluation call
Analysis and valuation
Activity proposal
THAT
Approximately 22% of the queries we receive are resolved in step 1 and there is no cost?
The worst question you can ask is precisely the one you don't ask.
Order your Support
Out of Office Hours
Help us with your information to contact you
Within Office Hours
Monday to Friday
09h00 to 18h00
Ecuador Time (GMT-5)
Write to us on WhatsApp and we will schedule a call from a Trainer to attend to your request.
to your devices
Permanent contact during support activities
You will always be in contact with the Trainer assigned to your support, whether by WhatsApp, Zoom or Google Meet.
At the end of the activity, the Support Area Coordinator will also contact you and provide the respective follow-up.
Your network and your business are important
Quality in our service
We would like you to continue calling us but not for the same service or to correct errors... that is why we put all our effort and expertise into doing a single job and doing it well!
We can help you optimize any type of network
Internet Service Providers (ISP/WISP)
Corporate/Business Networks
Universities / Educational Centers
SMEs and Home
