MikroTik RouterOS licenses are tied to the specific device (identified by its “Software ID”) on which they are activated and are not designed to be transferable between devices. This means that, under normal circumstances, if you purchased a license and installed it on a computer that subsequently becomes corrupted, you will not be able to officially transfer that license to a new MikroTik computer directly.
However, MikroTik understands that exceptional situations may occur, such as hardware failures. In such cases, it is recommended to contact MikroTik support directly, explaining the situation and providing any relevant evidence of hardware damage or failure. MikroTik may consider individual cases and in exceptional circumstances may offer a solution such as replacing the license or assisting in another way, but this is at its discretion and is not a guaranteed process.
To avoid licensing issues when faced with a hardware failure, it is essential:
Keep a record of the purchase receipt
This can be useful to demonstrate legitimate acquisition of the license and device from MikroTik.
Make regular backups
While this doesn't help with license transfers, it does ensure that your settings can be quickly restored to a new device.
Contact MikroTik support as soon as possible
Provide specific details about your case so they can properly evaluate it.
Remember that the support process and licensing policies may change, so it is always a good idea to review MikroTik's official documentation and contact them directly to get the most up-to-date information relevant to your situation.
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